Privacy policy

Brand Name: Gymkha

Legal Entity: SHJR Ventures LLP

1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following personal information:

Identity: Full Name
Contact: Email Address and Phone Number
Logistics: Shipping & Billing Address
Financial: Payment details (processed exclusively via secure third-party gateways)

2. Purpose of Data Collection

We collect and process your information to:

Process and deliver your orders.
Provide timely customer support.
Send automated order updates (SMS/Email).
Improve website performance and user experience.
Send marketing communications (only with your explicit consent).

3. Data Rights & Compliance (DPDP Act 2023)

In compliance with the Digital Personal Data Protection (DPDP) Act 2023, we process data based on consent, contractual necessity, and legal obligations.

As a user, you have the right to:

Access: Request a copy of the data we hold.
Correction: Update inaccurate or incomplete information.
Withdrawal: Revoke your consent for data processing at any time.
Erasure: Request the deletion of your personal data (“Right to be Forgotten”).

To exercise these rights, please contact: support@gymkha.com

4. Payment Security

Your financial security is our priority.

Gymkha does not store your debit/credit card details.
All transactions are handled via secure, PCI-DSS compliant third-party payment gateways.

5. Data Sharing

We maintain a strict no-sale policy. We do not sell or rent your personal information. Your data is only shared with:

Courier Partners: For the sole purpose of delivery.
Payment Processors: To securely complete your transaction.
Legal Authorities: Only when required by law or government mandate.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined above, or as required by Indian tax and legal regulations.

7. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies through your individual browser settings; however, this may affect certain website functionalities.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date.